Do you install the tiles and sensors?
ProofTimeline supplies and monitors only. You arrange fitting, access, installation testing and any specialist work through your own team or chosen installer. The monitoring scope starts after the required connection and reporting checks are completed.
Who responds when something changes?
Your nominated person or contractor handles on-site response, inspections and repairs. Your quote sets the monitoring hours, notification route and responsibilities. Emergency attendance, automatic shut-off and a 24-hour response service are not included.
Does a reading prove the repair worked?
A later reading adds evidence. It does not replace inspection findings. A dry leak sensor concerns its pads; room humidity concerns the air. The report preserves each source and its limits.
Can this measure wastewater quality?
The level example records changing distance to a surface and a service visit. Chemistry, pathogens, flow and discharge volume need additional suitable instruments or sampling. Suitability for the specific chamber or environment must be confirmed.
What happens when readings are missing?
The last reading keeps its original timestamp. A reporting gap is shown as unknown. Try the reporting-gap control in the examples; it also appears in the report.
What will my quote include?
Tile quantities, optional sensor supply, connectivity, system access, record retention, reporting, monitoring hours and notification recipients. Any location-service charges and replacement consumables must be specified. You arrange installation and on-site response separately. No payment is taken in this preview.
Are these live customer records?
These are fictional interactive examples with generated location photographs and simulated readings. This demonstration has no connected hardware or live customer case storage. The brief is prepared locally in your browser.
Social housing in England: headline maximum timeframes. Act sooner where the risk requires it.
Investigate a potential emergency hazard and, if confirmed, complete relevant safety work within the same 24-hour window from awareness.
Investigate a potential significant damp or mould hazard from awareness.
Normally send the resident a written findings summary after the investigation concludes.
After investigation, complete relevant safety work for a confirmed significant hazard.
Further prevention work, resident updates and suitable alternative accommodation may also be required. These headlines are not the complete rules; see the guidance for exceptions and the full process.